What is e-Pay?

e-Pay Punjab is a ground breaking digital payment platform launched by the government to enhance financial inclusion for the citizens of Punjab. This initiative is particularly important as Pakistan works to digitize its services, making it easier and more transparent for people to handle their government payments. With e-Pay Punjab, citizens can conveniently pay their taxes online from home or while on the go, eliminating the need to visit government offices and stand in long lines.

image of Epay punjab app

The platform supports the online payment of various taxes—currently covering 24 different taxes for 11 departments. Users can make payments through various channels, including ATM, internet banking, mobile banking, and at partner banks. Additionally, popular payment services like Jazz Cash, Easy Paisa, and U-paisa are also integrated, providing users with flexible options.

One of the key features of e-Pay Punjab is its connection with the State Bank of Pakistan and all registered banks through the 1-Link network. This integration allows for seamless transactions and greater efficiency in tax collection. Recently, it was announced that e-Pay Punjab would also link with the federal government’s instant payment system, Raast, further streamlining provincial revenue transfers.

The launch of e-Pay Punjab represents a significant step toward embracing financial technology (fintech) in Pakistan. It aims to simplify business-to-government (B2G) and person-to-government (P2G) payments, making it easier for individuals and businesses to fulfill their tax obligations swiftly and conveniently from anywhere in the world. This platform not only improves the government’s ability to collect revenue but also encourages transparency and efficiency in the tax system, demonstrating the government’s commitment to modernizing its financial processes.

How Does It Work? 

Using e-Pay Punjab is simple and user-friendly. First, log into your account on the e-Pay platform. Once you’re in, navigate to the income tax section. Here, you can enter your vehicle number to check if there are any pending taxes associated with it.

If you find that there are pending taxes, don’t worry! The platform will guide you through the steps needed to pay your taxes securely. e-Pay Punjab ensures that all transactions are safe, so you can have peace of mind while making your payments.

For every tax transaction, e-Pay Punjab generates a unique 17-digit PSID number. This PSID number is recognized by all banks in Pakistan and can be used across various banking channels to complete your tax payments. This means you have the flexibility to choose how you want to pay, whether it’s through ATMs, online banking, or other payment methods. Overall, e-Pay Punjab makes managing your taxes straightforward and efficient! 

e-Pay – Complete List of Services

The e-Pay Punjab App provides a wide range of convenient services that make managing your payments easier than ever. Here’s a complete list of what you can do through the app:

  • Token Tax for Vehicles: Easily pay the token tax for your vehicle.
  • Motor Vehicle Registration: Register your vehicle online without hassle.
  • Vehicle Transfer: Manage the transfer of vehicle ownership seamlessly.
  • Property Tax: Pay your property taxes quickly and efficiently.
  • Professional Tax: Handle your professional tax obligations with ease.
  • Cotton Fee: Pay fees related to cotton production and trade.
  • e-Stamping: Process your stamping needs electronically.
  • Fard Fee: Handle fees for obtaining fard (land record extracts).
  • Sales Tax on Services: Pay the sales tax applicable to various services.
  • Punjab Infrastructural Development Cess: Contribute to infrastructure development through this fee.
  • Business Registration Fee: Complete the registration process for your business online.
  • Route Permit: Apply for and pay for route permits for transportation.
  • Traffic Challan: Settle your traffic fines conveniently.

In summary, with e-Pay Punjab, you can manage various payments related to different departments, including:

  • Excise and Taxation Department: Handle token tax, motor vehicle registration, and transfers.
  • Board of Revenue: Pay for e-stamping, mutation, and fard fees.
  • Punjab Revenue Authority: Manage sales tax on services and infrastructural development fees.
  • Industries Department: Pay the business registration fee.
  • Transport Department: Handle route permits and fitness certificates.
  • School Education Department: Pay related fees through the PEPRIS system.
  • Punjab Police: Manage traffic challans and e-challans.
  • Irrigation Department: Pay the e-abiana fee.
  • Labour Department: Contribute to the Punjab Workers Welfare Fund.

With the e-Pay Punjab App, all these services are just a few clicks away, making it easier for you to fulfill your obligations without the need for long queues or complicated procedures.

Payment Channels for e-Pay Punjab 

ePay Punjab offers a variety of convenient payment options for citizens to pay their taxes using a unique PSID number generated through the app. This PSID can be used across multiple platforms for easy transactions. Here are the channels where you can make payments:

  • Internet Banking: Use your bank’s online portal to pay directly from your account.
  • Mobile Banking/Wallets: Make payments through mobile banking apps or digital wallets like JazzCash and EasyPaisa.
  • ATM: You can also visit any ATM, enter the PSID, and pay the required tax amount.
  • Over the Counter (OTC): Visit your nearest bank branch and pay over the counter using the PSID number.
  • Telecom Agent Networks: Payments can be made at agent outlets of telecom companies like JazzCash and EasyPaisa.

These flexible payment methods make it easier for users to pay their taxes from anywhere, without the hassle of visiting government offices.

FAQs: E Payment Excise & Taxation

To easily pay your vehicle token tax online through the e-Pay Punjab app, follow these simple steps:

1. Download the e-Pay Punjab App: You can find the app on the Google Play Store or Apple App Store. Download the app on your phone to initiate the process.
2. Create an Account: If you’re a new user, sign up to create your account.
3. Select Token Tax: Once logged in, go to the “Excise and Taxation Department” section and choose “Token Tax.”
4. Enter Vehicle Details: Input your vehicle’s registration number (e.g., LEA-123 or LEA-20-123) to proceed.
5. Confirm Details: After entering your vehicle number, verify the details provided by the system.
6. Generate Challan: Once everything is confirmed, generate a payment challan for your token tax.
7. Use the PSID Number: A unique PSID (Payment Slip ID) number will be provided. Use this PSID number to make the payment through your preferred banking channels, such as mobile banking, internet banking, or ATM.

With these easy steps, you can conveniently pay your vehicle token tax online without having to visit an office.

No, using ePay Punjab is completely free. There are no additional fees or charges for accessing the app or making payments. It’s available for everyone to use without any cost, allowing citizens to conveniently pay their taxes and other fees online without worrying about extra expenses.

If you need assistance or have any questions, you can reach out to the ePay Punjab team by emailing them at [email protected]. Alternatively, you can submit your queries or complaints directly through the ePay Punjab app. Just head to the ‘Support’ section and click on ‘Submit Complaint’ to get help with your issue.

Transferring a car in Punjab has become much easier with the ePay Punjab app. Here’s how to complete it in simple steps.   

1. Download the ePay Punjab App: Get the app from either the Google Play Store or Apple App Store and install it on your smartphone.
2. Open the App: After installation, launch the app and navigate to the “Excise and Taxation” section.
Select “Car Transfer”: From the menu, choose the option to transfer a car.
3. Enter Vehicle Details: Input the vehicle’s registration number to get the required information.
4. View Transfer Details: The app will display details such as the owner’s name, last token tax payment, and the transfer fee.
5. Generate Challan: Click on “Generate Challan” to create a unique PSID (Payment Slip ID) number for paying the transfer fee.
6. Pay the Transfer Fee: Use any online payment method, such as mobile banking or internet banking, to pay the fee using the PSID.
7. Bometric Verification: After payment, a reference number will be generated. Both the buyer and seller must visit their nearest NADRA office to provide biometric verification using this reference number.
8. Car Inspection: Once the biometric verification is complete, the vehicle will need to be inspected at the Excise office.

By following these steps, the car transfer process can be completed smoothly without the need for lengthy paperwork or multiple office visits.

To create an ePay account, follow these steps:

  1. Get the e-pay punjab app from the Google Play Store, Apple App Store, or the official website.
  2. Start the app and tap “Register” to initiate the process.
  3. Enter your email address, then a verification code will be sent to your email.
  4. Enter the code sent to you, set up a password, and confirm it. 
  5. If you have a referral ID, you can enter it (optional), otherwise, proceed without it.
  6. Once done, your account will be successfully created, and you can start using ePay for various services.

Conclusion

ePay Punjab has revolutionized the way residents of Punjab manage their payments, offering a convenient, secure, and user-friendly platform for a wide range of services. From understanding what ePay Punjab is to learning how to create an account and exploring its various services, this guide provides all the information you need to make the most of this digital initiative.

With its seamless process and ability to simplify transactions, ePay Punjab empowers users to save time and effort while ensuring financial transparency. Whether you’re paying taxes, fees, or bills, this platform is a game-changer for efficient and hassle-free payments in Punjab.